Support
How can we help?
Get an answer from the team, check whether Replic is online, or fix the most common issues yourself in a minute.
Troubleshooting
Fix common issues yourself.
Seeing an error from Replic? Find it below.
For emojis and stickers, Replic needs Manage Expressions. For /backup load it needs Administrator — re-invite it with the invite link to grant it.
Discord only lets a bot manage roles below its own. Open Server Settings → Roles and drag Replic’s role to the very top, then load the backup again.
Make sure Replic was invited with the applications.commands scope (the official invite link includes it), then restart Discord with Ctrl + R. Also check that your role is allowed to use the command in Server Settings → Integrations.
Replic has to be able to see the message. Send the sticker in your own server where Replic is, copy that message’s link and try again.
Emojis must be under 256 KB and stickers under 512 KB (320×320 px). Compress or resize the image and try again.
Each account can keep up to 25 backups. Remove one you no longer need with /backup delete.
Asking for help? Include this.
It lets us answer on the first reply instead of the third.
- The command you ran, with its options — e.g.
/backup load id: k7f2-9xq1 - The exact error Replic replied with (a screenshot is perfect).
- Your server ID — right-click the server icon → Copy Server ID (turn on Developer Mode first).
- Your backup ID, if the problem is with a backup.
Never share your account password or token — the Replic team will never ask for them.